Returns & Exchanges
At Cherry Lane, we want you to love your home decor, which is why we offer a 30-day return window for items in their original condition and packaging. If your purchase isn't the perfect fit for your space, our streamlined process ensures a quick and easy resolution.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Pack with Care
Carefully place the items in their original manufacturer packaging and secure them in a sturdy shipping box to prevent damage during transit.
- 3.Label and Ship
Affix the prepaid shipping label provided in your confirmation email to the outside of the package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.
